We are committed to safeguarding the privacy of our website visitors.

Information we may collect

We may collect, store and use the following kinds of personal information:
-information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation)
-information relating to any transactions carried out between you and us on or in relation to this website, including -information relating to any purchases you make of our goods or services
-information that you provide to us for the purpose of registering with us
-information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
-any other information that you choose to send to us.

Cookies

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use both ‘session’ cookies and ‘persistent’ cookies on the website. We will use the session cookies to keep track of you while you’re navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Our payment services providers may also send you cookies.
 Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
-enable your use of the services available on the website
-send you goods purchased via the website
-send invoices to you, and collect payments from you
-send you our newsletter and / or other marketing communications relating to ProperGander Cards which we think may be of interest to you
-provide third parties with statistical information about our users – but this information will not identify any individual user
-deal with enquiries and complaints made by or about you relating to the website

Order information you expressly provide

If you purchase an item from our website, we will require specific information about you. To fully process your order and ship the items selected, we need personal data such as your first and last name, your email address, your telephone number and your shipping and billing address.
We may also need to use your contact and order information to send you any communications related to the processing of your order. We will ask you to provide this information on our ‘checkout page’ before make your payment, which finalises your order.

Partial Purchases

If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest.

Ordering for someone else

If you plan to submit someone else’s personal information to us, for instance when making a purchase on their behalf, you should only provide us with that third party’s details with their consent and after they have been given access to information about how we will use their details, which includes the information in this Privacy Policy.

Who we share information with

Third party companies who perform functions that we require in order to operate our business. For example, name and address information will be passed to our courier partners so that an order can be delivered.
Information may be passed on to a credit protection agency in cases of non-payment, or to HMRC, the government, or any other institutional body if legally required to do so.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

PayPal Transactions

Please note that all PayPal transactions are subject to the PayPal Privacy Policy which can be found here: www.paypal.com/uk/webapps/mpp/ua/privacy-full.
Please ensure that you are happy with the terms of the PayPal Privacy Policy if you wish to use PayPal to complete any transactions through the Platform.

Disclosures

We may disclose information about you to any of our agents, suppliers or subcontractors insofar as is reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
-to the extent that we are required to do so by law
-in connection with any legal proceedings or prospective legal proceedings
-in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
-to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

How do we process your information?
We use an external provider, WooCommerce, to power our shop.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you. This is commonly referred to as subject access request. You can make a subject access request verbally or in writing. As a business, we have one month to respond to a request. We may require further information from you in order to comply with your request, such as:
appropriate evidence of your identity (we will usually accept a photocopy of your passport certified by a solicitor or bank official plus an original copy of a recent utility bill showing your full name and current address).
We may withhold such personal information to the extent permitted by law.

How do I withdraw my consent for you to keep personal information about me?

You may withdraw your consent for us to contact you, or to the continued collecting, using or disclosing your information, at any time, by emailing us at propergandercards@gmail.com or writing to us at: ProperGander Cards, 66 Victoria Road, Wargrave, Berkshire, RG10 8AE, England.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.
If you have any questions about this Privacy Policy or our treatment of your personal information, please email us at propergandercards@gmail.com.